Resume
Objective
To find a position that leverages my experience while continuing to challenge me. I have a wide array of experience bring a unique combination of skills and disciplines to any administrative task.
Summary
Extensive experience assisting Executive level personnel while operating in diverse office environments and handling challenges in administrative, organizational, operational, and human capital arenas. As an honorably discharged Marine, I have a track record as a superior performer with demonstrated initiative, judgment, and delivery of results under pressure.
Administrative Expertise
Customer Service
Human Capital Management
Schedule Maintenance
Critical Reports Management
Trainer
Accomplishments
Administrative Expertise
In two separate industries and within multiple Marine Corps commands I have proven to be efficient and results oriented, with great attention to detail and able to learn multiple and diverse systems to support front office operations.
Human Capital Management
Successfully helped establish and improve specific records management for over 1,200 reserve personnel across the United States and overseas, serving Mobilization Augments by creating documents, forms and tracking systems using spreadsheets and web based systems.
Critical Reports Management
Supported the management of the II Marine Expeditionary Force Casualty Cell, producing casualty reports received from Iraq. Under significant time constraint and accuracy requirements, ensured 100% information accuracy prior to family notification.
Customer Service
Experienced with answering, screening, and responding to customer calls, greeting visitors and providing detailed information regarding company services.
Schedule Maintenance
Experienced with confirming, making accurate adjustments to, and rescheduling routine maintenance schedules regarding new services, changes of services, and service requests.
Trainer
Trained personnel across multiple commands on Marine Corps administrative systems involving routine communications, manpower management, and records management and created training manual to correspond.
Jessica Thrasher-Bishop Page 2
Work History
Administrative Assistant LONG Building Technologies
– Intake and review all bids and related documents while confirming compliance with bid requirements.
– Assist with determining appropriate bid distribution.
– Correspond and manage CRM data system for all bids, addenda’s and specifications for bids of new and remodeled constructions pertaining to HVAC & Plumbing.
– Track deadlines in order to process bid pricing to all customers appropriately.
– Assist with invoicing for LONG AD warehouse through Azox and Dynamics programs.
– Assist and create marketing mailers and promotional products, including but not limited to training materials.
– Assist with manufacturer product shows.
01/2012 – Present
Personnel/Administrative Clerk Marine Corps Recruiting Command
– Ensured all command regulations were maintained and up to date.
– Ensured the command’s personnel correspondence was properly maintained, to include but not limited to performance evaluations, award recommendations, and payroll related submissions.
– Drafted and reviewed routine correspondence, messages, policy letters, and awards for the Headquarters Staff.
– With knowledge of all postal regulations, directly responsible for command mail operations.
– Expert user of multiple Marine Corps manpower management systems.
06/2008 – 12/2009
Personnel/Administrative Clerk II Marine Expeditionary Force
– Ensured all command regulations were maintained and up to date.
– Ensured the command’s personnel correspondence was properly maintained, to include but not limited to duty reports under secrecy, orders pertaining duty and rotation reports.
– Drafted and reviewed routine correspondence, messages and policy letters for the Headquarters Staff.
– Expert user of multiple Marine Corps manpower management systems.
05/2006 – 06/2008
Education
Business Administration (2 years completed) Red Rocks CC/University of Cincinnati
References available upon request.